Is Petland a puppy mill? A Comprehensive Guide

Nicolem Madison Heights, MI I got my husky from petland in Sterling Heights Michigan in 2007. They basically lied to me. There were so many issues with her both behavioral and medical. I’m surprised she was alive as long as she was. She had parasites, would have accidents in the house, bite, have food issues, allergies. And as she got older, had black bumps coming out of her skin, losing fur. And there was no way she was a full Siberian husky. She was definitely mixed with something else.

Sad buyer Edmond, OK HORRIBLE!! HOW MANY NEGATIVE STARS ARE AVAILABLE?!? Petland OKC sells sick puppy mill puppies, they make you sign a nasty contract without fully disclosing details (you need an attorney with you to go over everything!), will not budge on refunds even when the puppy is sick and has had diarrhea since the day of purchase, their contract vet is incompetent and does not keep factual or adequate records! He’s shady just like petland! They don’t even deal with customers after the sale because they know the truth and push you off on an awful 3rd party communication company (probably answering phones in someone’s back room), they have zero care or concern about anything but money. The puppy purchased has had diarrhea, including parasites and blood present in his stools and has vomited several times since purchase. Petland and solutions.pet are 100% fraudulent! Do not make the mistake of paying a massive amount of money on a sick puppy from a true puppy mill. They cater to people who do not know any better! Just go look in the cages and you will see how disgusting they are – diarrhea with blood and parasites, urine and feces in the cages, puppies walking in it and eating it! They are sick dogs and sick people to even sell these dogs. DO NOT BUY FROM PETLAND AND HELP GET THEM SHUT DOWN!

Susan Taylor Milwaukee, WI I’d I could give Petland Janesville, WI I would. We bought a beautiful pompoo who was very laid back. Come to find out aster having him checked by my veterinarian he had 3 different parasites (giardia one of them) and the puppy had pneumonia! Now Ivam not a doctor, but youdo not get pneumonia over night! We had had the puppy two days before going to the vet. Thank goodness they did a chest x-ray! Of course petlandhas you sign an iron clad agreement to protect themselves! These puppies deserve a good home, but what happens when they are not sold! I shudder to think of the possbiities and none of them are good! Please do not be fooled!

KR Hilliard, OH I would give zero stars if I could. Time and time again, Petland investigations have revealed horrific cruelty toward animals both living and dead, as well as the carelessness of their employees. Dead animals stuffed in freezers inside of garbage bags, animals infected with giardia, parvo, and campylobacter. No ethical company would finance a living, breathing animal to a person who couldnt afford to pay for it outright and be responsible for the veterinary expenses that will inevitably follow from buying a sick mill dog from this store. No reputable store who cared about the health and safety of its guests and pets for sale would just walk over and immediately place a puppy into the hands of a customer who just came through the door without asking first or having them disinfect their hands. My mother-in-law wasnt even greeted before an employee was shoving a sickly looking puppy into her hands seconds after she walked in. What if she had an allergy or fear of dogs or simply preferred not to hold one? Please read the EIGHT Humane Society investigation reports on these stores from all over the US and research a cruelty-free option for purchasing your pets and pet products.

The Humane Society of the United States recently conducted an undercover investigation against several Petland locations. The investigation took place between September 2018 and April 2019. According to the Humane Society, many of the animals at the stores were suffering from a variety of illnesses such as seizures, respiratory infections, parvovirus, etc. Many of the puppies and other animals who were sick were either treated by an untrained employee, left to die, or taken to the vet at the last minute resulting in euthanasia. One location encountered a puppy with canine parvovirus and continued to sell puppies to customers without informing them that their puppy may have come in contact with the infected puppy.

However, we believe in the strength and joy of the human-animal bond. We see it every day when a family finds their perfect pet. We see it in veterans, in children and in people who need a little extra support. We see the companionship, loyalty and friendship a pet brings. And we believe every customer should have a responsible choice when it comes to finding their perfect pet.

Petland Cicero does not buy from “puppy mills.” We buy from the top USDA-regulated licensed and inspected breeders in the U.S. with no direct violations on their latest inspection reports for the last 2 years. Additionally, our store has a state-of-the-art kennel operated under the direction of our consulting veterinarian. The store is visited weekly by our consulting veterinarian to examine and oversee the health of our puppies.

Rescue groups, historically speaking, are run by committed, caring people, clubs, or experts who want these abandoned or unwanted pets to have a home. However, with effective spay/neuter initiatives and increased demand for puppies, there has been an emergence of rescues who are buying puppies from breeders or importing them from countries without standardized vaccination protocols. It has, unfortunately, become a big business. This is known as retail rescue. Since the dogs sold are from rescues, there are no warranties, health records, sourcing of where the dogs came from or regulations protecting the customers like one gets from a regulated pet store.

Petland Cicero takes great pride in providing the best care for our pets. Our consulting vets check on our pets weekly and our kennel technicians monitor each puppy daily. Of all of the puppies sold from Petland Cicero last year, less than 2% developed any kind of hereditary or congenital issue.*

“Shutting down the good guys will do nothing to stop the bad actors. Rather, it will open the doors for more puppy sales from unregulated sources, where abuse and inhumane conditions are more likely. This bill ensures that puppies being sold in pet shops are coming from responsible breeders, and includes strict penalties for store owners who do not comply.” (AZ Governor Douglas A. Ducey)

He added that the dogs live “on ranches” and aren’t kept in cages. He further added: “Our owner […] goes and meets all the breeders herself.” But he previously related that he picks up the puppies in Missouri, at a broker-like pick-up location. It’s not clear if he or the owner ever visit all of their breeders’ properties since many are out of state.

The fact that Petland must resort to such sales and financing tactics is not surprising. The market for puppy mill puppies is shrinking as the public learns more about where pet store puppies come from and how poorly they are often treated. That’s why five states and more than 430 localities have already passed laws to end the sale of puppies in pet stores. These laws allow dog lovers to choose from a variety of more humane sources, such as animal shelters, rescue groups and home breeders. New York is poised to become the sixth state to pass such a law, and based on what we’ve just documented, Wichita should be the next city to do so.

“That [Petland Wichita West] employee told me that there’s three companies the store uses for financing, and that she only recommends the Petland credit card. She said one of the other companies can have APR [annual percentage rate] up to 194%, and said the Petland credit card is 29% APR,” our investigator documented in field notes. On the video, an employee said some of the options “I personally don’t like,” stating one of them charges an “insane” APR.

Petland sales personnel in Wichita were quick to assert that their puppies do not come from puppy mills. In Petland Wichita West, a salesperson told our investigator that breeders who supply puppies to the store are not puppy mills and are typically inspected by the store’s owner, by the U.S. Department of Agriculture, by the state of Kansas and often by the American Kennel Club. A salesperson at the other Petland Wichita store made similar claims.

Confusing, sky-high financing can harm lower-income shoppers, who may be stuck with absurd finance payments for a puppy mill dog for years to come, making it even harder to afford pet food and veterinary care. The inability to financially provide for a pet is one of the top reasons pets are relinquished to shelters. The per capita income in Wichita, Kansas, is under $30,000, well below the national average.

Petland: behind the scenes