Many establishments allow dog owners to bring their pets with them when they go shopping. However, many don’t, and you might question if Kohl’s, a frequent Kohl’s client, is one of them. Kohl’s, on the other hand, does not allow pets in its stores. Find out what I uncovered in the next paragraphs!
Can Kohl’s Ask If Your Pet Is A Service Animal?
Kohl’s may be allowed to ask if your pet is a service animal. However, they do not have the authority to ask for service animal verification, such as paperwork.
According to the ADA, such a question falls under discrimination laws. Therefore, any employee of a Kohl’s store, including the manager may face consequences for asking for service animal papers.
Why Doesn’t Every Kohl’s Store Allow Dogs?
Kohl’s pet policy is not made available on their website, so I reached out to a couple of Kohl’s customer service agents to help answer this question.
One response I kept on getting was “the admittance of pets into Kohl’s is left up to each individual store manager”.
So while many reports state that pets aren’t allowed into Kohl’s stores due to the risk of customers/staff who have allergies, it does ultimately rests upon each store manager.
Additionally, while each Kohl’s store is different, it does seem that most store managers do not allow dogs/pets as they want to prevent any health and safety issues.
How Can I Find Out If My Local Kohl’s Allows Dogs In The Store?
Kohl’s customer service encourages customers in the area to contact the closest Kohl’s and get their pet policy.
You can do this by contacting your local Kohl’s Customer Service agent via chat or telephone.
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