PICK UP
When do I get my 1st kit?You can pick up your 1st kit at your home restaurant as soon as you sign up! Please inform the restaurant staff which kit you are picking up and you will need to provide your phone number and driver’s license.
When do I pick up the next quarterly kit release?You will receive an email + text when it is time to pick up your quarterly kit. The beer kit is released in February, May, August, and November and will be available for a 21-day pickup window.
How do I know if I’m eligible for the quarterly kit release?To be eligible for a quarterly kit, you must’ve been a member prior to the quarter and received a charge on the 1st of the quarter. For example, to qualify for the Q2 kit releasing in May, you must’ve been a member prior to 4/1 and received a charge on 4/1.
What if I can’t pick up my kit within the pickup window?If you can’t pick up your kit within the given timeframe, please call your home restaurant and let a manager know when you are able to get your kit. Alternatively, if you would like someone else to pick up your kit, please call the restaurant with their information.
What are the participating restaurants?Lazy Dog Beer Club is available at all our restaurants! To check out our locations + hours, please click HERE.
Can I get my kit shipped to me?Currently, we are not able to ship beers to our members. We apologize for any inconvenience.
Can you take your dog to Lazy dog?
Yes, bring your dog to the large outdoor Patio with very nice fireplace and heaters when needed. The dogs love it – they have super good hamburger with brown rice dog dishes that you would love to eat if you dog does not snarf it down (which he will). Enjoy !!!
MEMBERSHIP PURCHASED FROM TAKEOUT
I purchased a LDBC membership online with my takeout order. How do I receive my benefits?After completing your takeout order, you’ll be able to pick up your 1st kit with your order. You’ll also receive an email with instructions to register your membership. Once registered, you will receive your welcome email which includes important information regarding your membership.
I received my 1st kit but my phone number is not working towards the other benefits? Please follow the instructions in the registration email sent to you after picking up your order. Once completed, your phone number will start to work towards the amazing LDBC benefits!
I have not received an email to register my membership?Please search for “Lazy Dog Beer Club” and check your junk/spam folder for the registration email. If you are unable to find the email, please reach out to us at [email protected].
I bought this membership as a gift. In the registration email, can I input their information instead of mine?In order to register the membership correctly, the individual who made the purchase will need to enter their information. If you would like to switch the account owner, please complete the registration under your name and then reach out to us at [email protected].
When I tried registering, it said I already have a LDBC account?If you receive this message, it may mean your email address or phone number was used for an LDBC account in the past. Please reach out to us for further assistance at [email protected].
I already paid for my 1st kit when I purchased my online order, why do I need a credit card to register?Your credit card is needed to complete your registration, but you will not be charged until the next renewal date which is stated on the website. Since this is a subscription to the beer club, a credit card is needed on file.
How long do I have to register after purchasing my membership?Your registration link is valid for 90 days, but we suggest you register right away! Once you register, your $35 off promo will be activated and you can start using all the amazing takeout and in-restaurant benefits.